Call Center Officer
ID13486184
Chbar Ampov, Phnom Penh
$500+
Description
- Main Category
- Jobs
- Category
- Customer Service
- Job Type
- Full-time
- Experience
- 1Year+
1.Scope of working: Call Center Officer is responsible for response call operation in the Head Office and assigned location based on the business needs. 2.Duties & responsibilities: - Respond customer’s calls and messages (in social media channels) - Ensure that the responds of messages are provided on time - Operate the day-to-day sales operations by phone call - Maintain and develop relationships with customer - Introduce and answer to customer for any queries - Provide consultation to the customers - Other tasks assigned by management. 3. Qualification & requirement: - Hold Bachelor degree in Business Administration, Marketing, Communication or other relevant fields; - At least 1 year experience in sales, customer service or call center; - Strong commitment to work with different types of customer; - Be able to work overtime and weekends on a rotating shift basis; - Good computer literacy in Ms Office; - Good oral and written in Khmer and English; - Good negotiation skills, interpersonal skills, and problem solving skills; - Be friendly, flexible, honest, hard-working, and willing to work as a team. - Be able to communicate in Chinese (preferable) 4. Working Days and Hours: - Monday to Sunday (Rotated day off): 8:00am to 12:00pm & 1:00pm to 5:00pm - Lunch time: 12:00pm to 1:00pm 5. Working place: Call Center Officer is based in Head Office, the department of Sales. 6.Relationship: Call Center Officer reports directly to Sales Deputy Manager/ Senior Manager. 7. Salary and Benefit - Salary is highly negotiable. - Annual Bonus - Annual Trip. - Annual Staff Party. - Annual Salary Increment - Education Sponsorship - Internal and External Training - Seniority Pay - NSSF
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Company Name
Peng Huoth Group
Contact Phones
Nirouth, Chbar Ampov, Phnom Penh
ការិយាល័យ ប៉េង ហួត គ្រុប អគារលេខ៩ ហ្រ្គេនស្តាផ្លាទីម ផ្លូវជាតិលេខ១ សង្កាត់និរោធ ខណ្ឌច្បារអំពៅ រាជធានីភ្នំពេញ
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