Description

About the Position At Logic Lingo Academy, we don’t just provide a role; we provide a path. Every team member receives guidance, structured training, and ongoing support to adapt quickly in their position. We also offer continuous learning and development opportunities to help you grow and advance in your career. As a Customer Service & Sales Associate, you’ll be the first point of contact for parents and families—guiding them through our programs, answering questions, and ensuring they feel confident in their choices. You’ll play a key role in building trust, supporting families throughout their journey, and helping them take the next step in their child’s education. ++Key Responsibilities: -Serve as the first point of contact for parents and students (in-person, phone, email, chat). -Provide clear, accurate information about courses, schedules, and services. -Guide parents through enrollment, renewal, and program selection. -Follow up with leads and inquiries to encourage sign-ups for upcoming terms. -Maintain accurate customer records and track communication in the CRM/system. -Handle inquiries, feedback, and complaints with professionalism, patience, and empathy. -Collaborate with teaching and admin teams to ensure smooth class operations. -Support parents in making informed decisions when they are unsure about programs. -Act as a representative of Logic Lingo Academy to all clients and customers. -Contribute ideas to improve customer experience and streamline sales processes. ++Required Skills and Qualities: -Bachelor’s degree in Business, Marketing, Education, or a related field (completed or final-year student). -1+ years of experience in customer service, sales, or client-facing roles (experience in the education sector is a strong plus). -Strong communication skills in Khmer and English (spoken and written) -Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace tools (Docs, Sheets, Slides, Gmail, Calendar) -Customer-oriented with patience, empathy, and problem-solving mindset -Ability to build trust and positive relationships with parents and students -Proactive, adaptable, and collaborative team player with a willingness to take initiative. Don’t meet every requirement? Apply anyway — we’d love to see your skills and explore possible opportunities with you at Logic Lingo Academy. ++Benefits: -Total compensation ranges from $400–$600 per month, depending on experience, performance, and contribution to assigned tasks and responsibilities. Additional incentives and performance-based bonuses will be provided based on individual results and overall contribution. -Flexible scheduling -Strong employee growth training and development -Career development pathways with opportunities for promotion, leadership, and specialized roles. -Supportive and healthy work environment -Prioritization of employee well-being -Quarterly gift packages Application Process Ready to join Logic Lingo Academy? Fill out our short online application form below. We’ll review your application and get in touch with next steps. ++Form: https://docs.google.com/forms/d/e/1FAIpQLSe4tARV8g5xoZif56BnriNOv5ZWJumb9QKVPenZdEDWx7j4eg/viewform?usp=send_form

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Company Name

Logic Lingo Academy

Contact Phones

098352XXX

Show Phone Number

Boeng Kak Pir, Tuol Kouk, Phnom Penh

Logic Lingo Office at Katicaa Innovation Office, Toul Kork, Phnom Penh.