Gas Station Manager

Operation Department
Job Responsibilities:
• Oversee, plan, and manage operations of PTT’s Station. • Manage the operation staff (petrol team leader, pump attendant, barista team leader, and barista, stock controller, security guard, and hygiene staff., oversee employee performance, mentor employees to improve performance over time, and identify potential for supervisor and manager roles in employees. • Ensure that all food served at PTT complies with state and local health codes. • Maintain positive relationships with local vendors of handmade souvenirs. • Hire employees, train new hires, and fire employees who do not meet requirements. • Report new hires to the state government within the required timeframe. • Determine staffing requirements for the station and determine whether seasonal hires will be required at any point during the year. • Create employee schedules, ensure all shifts are covered, and adjust these schedules to accommodate employees when possible. • Use market research to capitalize on consumer trends, to determine expected sales volume for new products, and to set competitive prices for Western Gainesville, FL. • Maintain beneficial relationships with current convenience store distributors and form new relationships with distributors when advantageous or required by the ending of existing relationships. • Make decisions on all products sold and services offered with the goal of maximizing station revenue. • Implementing and managing the station’s credit policy. • Selecting the station’s POS technology, and providing support and training to employees in using POS technology. • Selecting the station’s inventory management technology, and providing support and training to employees in using inventory management technology. • Creating and executing marketing strategies for high-margin items, locally created souvenirs, items prioritized by distributors, and other high-priority merchandise. • Create and manage customer loyalty and rewards programs. • Research and source merchandise for resale and management of resale certificates. • Plan the Roy’s Station budget and authorize expenses according to this budget. • Manage customer complaints and oversee the resolution of these complaints. • Ensure that all local, state, and federal requirements for lawful operation of the gas station are met by all employees and customers. • Oversee the reporting of employee hours, and manage payroll and payroll taxes. • Create payroll reports (new hires, all employee hours logged, changes to payroll, terminations). • Ensure that employee conduct standards are met at all times and implement the company’s disciplinary policy with written warnings and terminations. • Ensure that safety protocols required for gas stations are followed at all times. • Ensure that security protocols, such as maintaining small amounts of cash on premises, are followed at all times.
Job Requirements:
• A minimum of a bachelor’s degree in business or a related field • At least 3 years of experience in a station manager or work in a related field • Excellent customer service skills • Knowledge of safety and security regulations • Able to manage staff and motivate employees • Able to multitask and prioritize tasks • Excellent organizational skills • Strong problem-solving and decision-making skills • Knowledge of retail operations and inventory management

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