ob Title: Customer Service Representative
Working Hours: 3 PM - 12 AM
Days Off: 4 days per month
Job Description:
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. This role involves providing exceptional service to our clients, addressing their needs and inquiries, and ensuring a positive experience with our company.
Key Responsibilities:
- Respond to customer inquiries via live chat in a timely and professional manner.
- Resolve customer complaints with patience and understanding.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Requirements:
- Proficiency in English with excellent verbal and written communication skills.
- No prior work experience required; however, a strong work ethic and dedication are essential.
- A willingness to learn and adapt to new challenges in a dynamic environment.
- Patience and the ability to manage stress, especially during busy hours.
- A customer-oriented attitude with a knack for problem-solving.
- Basic computer skills and familiarity with office software and phone systems.
| Name | : Vtech Technology Co.,Ltd. |
| Location | : Phnom Penh |
| Address | : Olympia Building |
| Website | : https://www.khmer24.com/Khimberry |
ក្រុមហ៊ុនទូរស័ព្ទ itel យើងខ្ញុំត្រូវការបុគ្គលិកផ្នែកលក់ទាំងភ្នំពេញ និងតាមបណ្ដាលខេត្ត (រស់នៅខេត្តផ្ទាល់) (មិនមែនលក់ក្នុងហាងទេ) ភេទ ប្រុស ប្រាក់ខែ：250$-300$ +KPI អាស័យដ្ឋានក្រុមហ៊ុន：បឹងកក់ ម៉ោងធ្វើការ：9:00-18:00。 ឈប់សម្រាក់រាល់ថ្ងៃអាទិត្យនិងបុណ្យជាតិ ទំនាក់ទំនង Telegram: 077 635 634 បើបងប្អូនមានចំណាប់អារម្មណ៍អាចទាក់ទង Telegram ខាងលើនេះបាន។ បញ្ជាក់៖ សំរាប់ថ្លៃឡានដែលមកសម្ភាសក្រុមហ៊ុនមានទូទាត់ជូន។
- Planning and managing digital marketing contents/campaigns that promote company’s brand, products, and services. - Plans and executes all web SEO/SEM, Social Network, email, social media, and display advertising campaigns. - Overseeing all aspects of our digital marketing including digital platforms database, strategies/campaigns and ads optimization. - Identifies trends and insights and optimizes performance based on the insights and local trend. - Developing and monitoring Digital budget plan and spending. - Analyze and reports performance of all digital marketing strategies/campaigns and assess against goals - Working with internal marketing team [Product communication team] to brainstorm new and initiative to growth strategies for company’s brand, products, and services. - Coordinating with advertising and media experts to improve digital marketing results. *** Benefits - High Salary - Free hostel accommodation & utilities expense - 18days Annual Leave - Public Holiday and other leave types following by Cambodia labour law - Annual increment - Annual Bonus - NSSF insurance - Working hour 48 hour/week
Job Title: Digital Marketing Team Leader Location: Morgan Tower, Phnom Penh Role Overview: We are seeking a talented and experienced Digital Marketing Team Leader to join our dynamic team. The ideal candidate will have a passion for digital marketing, a strong understanding of various digital channels, and proven leadership skills to drive the team towards achieving strategic objectives. As the Digital Marketing Team Leader, you will be responsible for overseeing and executing digital marketing campaigns, optimizing performance, and mentoring team members to ensure continuous growth and success of the company. Key Responsibilities: 1. Lead a team of digital marketing professionals, providing guidance, support, and mentorship to drive performance and achieve goals. 2. Develop and implement digital marketing strategies across various channels including but not limited to social media, email marketing, content marketing, and display advertising. 3. Collaborate with cross-functional teams including creative, product, and other departments to align digital marketing efforts with overall business objectives. 4. Analyze campaign performance metrics, generate reports, and derive actionable insights to optimize campaigns and improve return on investment. 5. Stay updated with industry trends, best practices, and emerging technologies in digital marketing to maintain a competitive edge. 6. Manage budgets effectively, allocate resources efficiently, and ensure adherence to financial targets. 7. Foster a culture of innovation, collaboration, and continuous improvement within the digital marketing team. 8. Monitor market trends, competitor activities, and customer behavior to identify opportunities and challenges for the business. 9. Ensure compliance with relevant regulations and best practices in digital marketing. Qualifications: • Bachelor’s degree in Marketing, Business Administration, or a related field. Master’s degree preferred. • At least 5 years of experience in digital marketing with a proven track record of success in leading and managing digital marketing initiatives. • In-depth knowledge of digital marketing channels, tools, and techniques. • Strong analytical skills with the ability to interpret data and draw actionable insights. • Excellent communication and interpersonal skills with the ability to effectively collaborate with internal and external stakeholders. • Demonstrated leadership abilities with experience in building, motivating, and managing high-performing teams. • Creative thinking and problem-solving skills with a results-oriented mindset. • Proficiency in digital marketing analytics tools such as Google Analytics, Adobe Analytics, etc. • Relevant certifications in digital marketing (e.g., Google Ads, Facebook Blueprint, HubSpot) would be an advantage. Benefits including: Your benefit will include, - Salary adjustment after probation base on performance - Annual Salary Evaluation - Personal health insurance - Medical Claim - Optical and Dental Claim - 13 Annual Leave Days - 14 Annual Sick Leave Days - 13th Month Salary - Yearly Bonus - Birthday Ang Bao - Chinese New Year Red Pocket - Company Monthly Birthday Celebration - Training courses programs throughout the year Please send your Cover letter and Resume to: https://t.me/Sovanphay Company Website: https://www.teleperformer.co/
ជ្រើសរើសផ្នែកលក់ 6នាក់ 1-កំរិតសិក្សាចាប់ពីថ្នាក់ទី១២ ឡើងទៅ 2- រូបសម្បត្តិសមរម្យ 3- ចេះមានគំនិតផ្តួចផ្តើម(Initiative Idea) ពេលបំពេញការងារ 4- ចេះធ្វើការជាក្រុម និងមានភាពទទួលខុសត្រូវខ្ពស់ 5- ស្មោះត្រង់និងការងារ ម៉ោងការងារ -វេន A - 08:00am-06:30pm -វេន C - 10:00am-09:00pm -វេន D - 01:00pm-11:30pm - ឈប់សម្រាក 4ថ្ងៃ ក្នុង1ខែ - កម្រៃជើងសារ
