Payment Manager
Key Responsibilities • Responsible to manage the team. • Monitor on daily operation procedures (SOP), identify areas of improvement, and make necessary recommendations or changes. • Ensure appropriate training and educational activities are maintained for all on-boarding and refresher training. • Responsible for all internal and fraud prevention system, including rule building and rolling out new system. • Observe payment operation to ensure is running smooth • Ensure appropriate cooperate closely with related department • Consistently drive automation for reduce manual workload where possible. • Carry out interview and recruitment to make sure there's sufficient manpower. • Escalate technical issue to related department accordingly • Resolve the 3rd party gateway issue • Keep up to date with trends and new initiatives within the online payments. • Create & analyse requires report or chart and update to the management. • React promptly, analyses and think of the solution for any special issue • Provide training to newcomer, follow up and review learning progress of newcomer, ensure achieved LPTC (learn, practice, test, check) • Track and manage staff KPI • Tasks that assign by superior Key Requirements • Candidate must possess at least Bachelor's Degree in Finance/Accountancy/Banking or equivalent • Required languages: English, added advantage for Mandarin • At least 2 year of working experience in the related position • Strong & passionately in data analysis (math's & numbers) • Proficient in Microsoft Office, in particular Microsoft excel (formula, chart, report) • High standard of accuracy, good organizational & interpersonal skills • Must willing to work in 24 hours shift rotate including weekend and public holiday • Working hours – 6days/week, 8hours/day • Must willing to be based in Sihanoukville, Cambodia Benefits • Travelling cost to be beared by company - First air ticket to Cambodia - Visa fees - Quarantine fees in Cambodia • Accommodation provided in Sihanoukville City (private hostel) • Spacious & cosy hostel, housekeeping provided on daily basics. (Laundry service included) • All utilities fees will be paid by the Company (Wi-Fi included) • Daily transportation to office & back to hostel. • Min twenty-five (25) days Annual Leave per annum. • After probation increment based on performance. • Bonus payout yearly, based on performance and Company profits. • Annual festival celebrations and gifts. • Meal allowance. • Medical coverage. • Optical & dental subsidy. • Gym membership subsidy. • Friendly working environment.
