Hotel Supervisor
❖ Job Description ➢ Managing and training the Front Office staff. ➢ Ensure housekeeping with cleanness and hygiene for all areas of the building and guest room. ➢ Ensure maintain interior and exterior apartment building and prepare scheduling building maintenance and repair work, and supervising the works regularly. ➢ Ensure Front office staff is provided effective service to the guest and approval invoice for the guest. ➢ Coordinate with sale and marketing department to promote room available in social network. ➢ Coordinate and recommend procedures for facility and equipment maintenance. ➢ Assumes overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained. ➢ Supervise all staff such as front office staff, housekeeping’s, maintenances, gardeners, securities. ➢ Logs security incidents and accidents in accordance with building requirements. ➢ Coordinate and manage communication between guests and staff. ➢ Maintains up to date staff records, roster and approves leave requests etc. ➢ Check daily report from all departments such ass daily income and expense, housekeeping report etc., ➢ Share knowledge with other branches and headquarters on effective practices, competitive intelligence, room price update etc. ➢ Purchasing request, inventory control, maintaining costs, controlling labor, scheduling, and safety and sanitation. ➢ Manages the Department’s expenses. ❖ Job Requirement ➢ Bachelor degree or Higher degree accepted in Tourism/Hospitality, Business Management or related field. ➢ At least 2 years of experience in Tourism/Hospitality. ➢ Problem-solving skills and the ability to work efficiently and independently. ➢ Good communication, relationship and leadership skill. ➢ Able to speak and writing English. ➢ Cambodian / Local Staff Only.
