Housekeeping Supervisor
Hongkong Land is one of Asia’s leading property investment, management and development groups with premium commercial and residential property interests across the region. Currently, we are looking for Housekeeping Supervisor (Day Shift), 01 positions. Location: Central Mansions Serviced Apartments, Phnom Penh Reports to: Senior Housekeeping Supervisor Working Schedule: 6days per week (roster arrangement) Responsibilities: • Responsible for smooth operation of the room floor assigned • Responsible for the work performance of Room Attendant, supervise/lead Room Attendants • Organises and facilitates the room making process • Daily allocation of rooms and deep cleaning tasks to team members • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor and Pantry room • Check on room status such as room occupied, vacancy, dirty, sleep out room out of service/room out order report as daily/Protel system. • Ensures that the entire operation of room cleaning performed as per the service apartment standards • To organise immediately the guest needs under intimation to Senior Housekeeping supervisor • Manage guest requests, including VIP amenities and communicating them to the relevant team members/department • Routine inspection of guest bedrooms to ensure they meet standards • Aware of all room categories and amenities set up in the room • Achieve positive outcomes from guest queries in a timely and efficient manner • Report on room facilities issues to Maintenance & Engineering Department • Assist Senior Housekeeping Supervisor with training to staff • Implement on Fire, Life, Heath, Security and Safety regulations for the building • Managing on room fix asset moment day by day • Performing on room inventory count as monthly • Manage on dispose items as quarterly • Lead day by day on daily briefing to the team • Carry out lost and found procedures • Assist other departments wherever necessary and maintain good working relationship • Accepted additional tasks assigned by manager / supervisor Job Requirements: • Under/complete bachelor degree in Business Administration • 2-3 years of working experience in 4-5 stars hotels or serviced apartment • Good problem solving and decision making skills • Good attitude, pleasant, honestly and hardworking • Good of writing and speaking English • Computer literate (Ms. Office and Email) Hongkong Land is one of Asia’s leading property investment, management and development groups with premium commercial and residential property interests across the region. Currently, we are looking for Housekeeping Supervisor (Day Shift), 01 positions. Location: Central Mansions Serviced Apartments, Phnom Penh Reports to: Senior Housekeeping Supervisor Working Schedule: 6days per week (roster arrangement) Responsibilities: • Responsible for smooth operation of the room floor assigned • Responsible for the work performance of Room Attendant, supervise/lead Room Attendants • Organises and facilitates the room making process • Daily allocation of rooms and deep cleaning tasks to team members • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor and Pantry room • Check on room status such as room occupied, vacancy, dirty, sleep out room out of service/room out order report as daily/Protel system. • Ensures that the entire operation of room cleaning performed as per the service apartment standards • To organise immediately the guest needs under intimation to Senior Housekeeping supervisor • Manage guest requests, including VIP amenities and communicating them to the relevant team members/department • Routine inspection of guest bedrooms to ensure they meet standards • Aware of all room categories and amenities set up in the room • Achieve positive outcomes from guest queries in a timely and efficient manner • Report on room facilities issues to Maintenance & Engineering Department • Assist Senior Housekeeping Supervisor with training to staff • Implement on Fire, Life, Heath, Security and Safety regulations for the building • Managing on room fix asset moment day by day • Performing on room inventory count as monthly • Manage on dispose items as quarterly • Lead day by day on daily briefing to the team • Carry out lost and found procedures • Assist other departments wherever necessary and maintain good working relationship • Accepted additional tasks assigned by manager / supervisor Job Requirements: • Under/complete bachelor degree in Business Administration • 2-3 years of working experience in 4-5 stars hotels or serviced apartment • Good problem solving and decision making skills • Good attitude, pleasant, honestly and hardworking • Good of writing and speaking English • Computer literate (Ms. Office and Email) • Female or Male is required How to Apply Hongkong Land (Mansions) Limited Any interested applicants who can apply resume to our office in working hour at Central Mansions Serviced Apartments, Building No. 1A, Street 102, Sangkat Wat Phnom, Phnom Penh or by email: [email protected]. For further detail, please contact 023 963 694 and Telegram No. 012 873 713 for further information detail. Website: www.centralmansions.com.
