Desktop Support Executive
KEY RESPONSIBILITIES - Provide hardware and software support for PCs, printers, telephone lines, network ca
KEY RESPONSIBILITIES
- Design, implement, and maintain the network infrastructure for the company, ensuring high availability, scalability, and security.
- Manage and maintain network security measures, including firewalls, intrusion detection systems, and VPNs, to protect our network from unauthorized access and potential threats.
- Provide 2nd and 3rd-tier support to end-users for network infrastructure-related issues, troubleshooting and resolving technical problems promptly and efficiently.
- Collaborate and coordinate with server, desktop, and other ICT teams, as well as vendors, in various projects to ensure seamless integration of network infrastructure components.
- Troubleshoot and repair malfunctioning network equipment, including switches, routers, and wireless access points, to minimize downtime and ensure uninterrupted network services.
- Conduct proof-of-concept evaluations for new network solutions and technologies to enhance network and security performance, providing recommendations for implementation.
QUALIFICATIONS
- Bachelor's Degree in Computer Science or Information Technology Science or any related field.
- At least 3 years of experience in Infra Network/ ICT Network Engineer or any Related
- Expertise in computer technical support skills
- Experience with network diagnostic, monitoring and analysis tools
- Solid understanding of network operating systems
- Solid background in network administration and architecture
- Native in Khmer and good communication skills in English.
- Ability to maintain confidentiality and handle sensitive departmental issues with discretion.
- Strong aptitude for working with computers and staying updated with emerging technologies.
- Good interpersonal skills with a strong team player mindset and a service-oriented approach.
KEY RESPONSIBILITIES - Provide hardware and software support for PCs, printers, telephone lines, network ca
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