Receptionist

- To Greeting the guest with warm welcome and a nice smile. - To Check-in the guest, escort to the room and show the hotel facilities. - To Check-out the guest, to be a cashier - To Check Cash Float - To Check Log Book (Information Is Passed From Other Shift) - To Check The Rooms Are Available, Sold And In House, Clean Or Dirty - To Receive The Phone call from the guest and OTA to reconfirm the booking and tour arrangement. - To Create Reservation, Amend, Cancellation, and follow up with replying email. - To Check Arrival Document From Companies Such As Agoda, Booking.com, Expedia, Other Tour Group and know how to book hotel online. - To Check The Company Is Booked With Addition Special Offer And Discount - To Assign The Room That Is Followed By Guest Booked - To Arrange The Car To Pick Up Guests From The Airport With Flight Detail And Transfer To Airport Or Other Places - To Change The Room, Upgrade Or Inform Housekeeping To Decorate The Room For Honeymooner, Wedding Anniversary With Cake And Sparkling Wine… - To Add Extra Bed, Baby Cot And Other Things Are Requested - To Check In (With Confirmation Document And System) Escort, Upselling, Telling guest About Benefit That Is Include With Room Rate, Breakfast, Free Entrance To Swimming Pool, Gym, Internet And Other Complimentary in hotel and room… - To check in guest (walk-in guest) arrange everything, room, document, send email to reservation department and tell how to book online with other companies. - To Show Everything We Have And Start Such As Bar, Restaurant, Swimming Pool, Spa/Massage Place And Gym Club… - To Escort The Guest To The Room And Tell All The Information About Services - To Surprise or Celebrate Guests For Their Honeymoon, Wedding Anniversary Or Birthday With Cake, Sparkling Wine, Fruit… - To Make Plans Or Recommend Guests Taking A Tour, To See Temples, Show, To Have Dinner In Downtown And Other Entertainment Inside And Outside The Town - To Post The Bill To The Room On System With Transportation And Other Services - Transfer Amount From A Room To Other - To Rebate Something That Is Wrong - To Open And Close Bank Account On System And Drop The Money In The Safety Box - To Respond And Solve All The Problems From The Guests On Phone - To Be A Cashier, Check Out, After Checking Everything And Paying By Cash Or Credit Card… - To Receive And Send Mail Reservation Department About Check-Out Of Guest Early, No Show, Process Charging By Credit Card…
Contact us: 087878xxxClick To Call

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087878xxx Click To Call