Description

Job Purpose To lead, coach, and manage the home appliances sales team to achieve monthly/quarterly sales targets, ensure excellent customer service, and maintain high standards of product knowledge, merchandising, and store operations in the home appliances section. Salary Range: 500$-800$ ______________________________________ Key Responsibilities 1. Sales & Target Management • Set and break down monthly/quarterly sales targets for the home appliances team by product category (e.g., refrigerators, washing machines, air conditioners, cooking appliances). • Monitor daily/weekly sales performance, analyze trends, and take corrective actions to meet or exceed targets. • Identify slow-moving and high-potential products; recommend promotions, bundles, and cross-selling strategies to improve turnover. 2. Customer Service & Experience • Ensure all customers receive professional, friendly, and knowledgeable service when choosing home appliances. • Handle customer complaints, returns, and difficult cases promptly and fairly, escalating to management when needed. 3. Store Operations & Merchandising • Ensure all appliances are properly displayed, demo units are working, and price tags are accurate and visible. • Monitor inventory levels, coordinate with warehouse/supply team for reorders, and minimize stockouts and overstock. 4. Reporting & Compliance • Prepare daily/weekly sales reports, stock reports, and activity summaries for management. • Ensure the team follows company policies, pricing rules, return/exchange procedures, and safety standards. Qualifications & Requirements Education • Bachelor’s degree in Business, Marketing, Sales, or related field. • At least 1–2 years of experience in retail sales, preferably in home appliances, electronics, or consumer durables. • At least 1 year of experience supervising a sales team or leading a sales section. • Strong leadership, coaching, and team motivation skills. • Excellent communication and interpersonal skills. • Good understanding of home appliances (refrigerators, washing machines, ACs, cookers, etc.) and ability to explain features and benefits to customers. • Proficient in basic computer use (Excel, POS systems, or sales reporting tools). • Service-oriented, honest, and able to work under pressure in a fast-paced retail environment. ________________________________________ Working Conditions • Full-time position. • May require shift work, weekends, and public holidays, especially during promotions and peak seasons. • Some travel to other branches or events may be required (if applicable). ________________________________________ How to Apply: Please send your resume and cover letter to contact email: [email protected]. Tel: 093287xxx Click To Call (Telegram)

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Contact Phones

093287XXX

016660XXX

061989XXX

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Tuek Thla, Saensokh, Phnom Penh

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