Showroom Manager
- Maintain the Modern Kitchen Boutique image to the highest standards. - Ensure the Showroom and all displays are neat and tidy at all times. - Be responsible for stock management and ordering. - Ensure window and showroom displays are installed in a timely manner to company standards, liaising as necessary with Marketing. Recommend potential advertising venues and marketing strategies to head office/management - Organize showroom maintenance and refits as needed. - Reassess stock biannually to minimize distribution costs/ensure customer orders are met as soon as possible. - Create viable showroom/brand exposure opportunities in the local community (work with the company PR) - Ensure that Modern Kitchen Boutique Customers are extended the highest levels of customer service at all times. - Deal promptly with Customer complaints, liaising with customer services in order to resolve queries. - Provide accurate advice on products and cabinet designs etc. - Produce a monthly report covering objectives set, results achieved and sales forecasts. To maximize sales opportunities with retail clients. - Develop and extend the customer account base through local marketing initiatives (work with sale manager). - Accurately monitor analyses and report sales patterns and trends. - Ensure daily banking is reconciled and banked accurately. - Financial reporting to be sent to Head Office, daily/ weekly/ monthly/ annual basis. - Assist in recruiting and training of new staff. - Prepare monthly/weekly staff leave rotation and record all annual leave and absences. - Ensure adequate cover for lunches / holidays/ sickness. - Plan and monitor Employee Development and training to achieve maximum performance, productivity and job satisfaction. - Maintain a safe and healthy working environment, ensuring all occupational and health and safety guidelines are met, including lifting, safe storage and disposal. - Review systems on an ongoing basis to improve efficiency and service levels. - Key holder responsibilities, ie opening and closing the shop, covering in the case of absence, ability to be onsite in the event of an emergency. - Maintain good relations with neighbors and actively explore local marketing opportunities - Misc. administrative tasks as and when required.
