Guest Relation Officer
ID13593206
Doun Penh, Phnom Penh
$350+
설명
- Main Category
- Jobs
- Category
- Customer Service
- Job Type
- Full-time
- Experience
- 2Year+
1. Guest Relations & Front-of-House • Greeting & Reception: Provide a warm, professional welcome to all visitors and residents. • Inquiry Management: Handle phone calls, emails, and in-person inquiries with accuracy and a "service-first" attitude. • Access Control: Coordinate with security to manage visitor logs, delivery couriers, and contractor access to the building. 2. Property Coordination & Support • Facility Bookings: Manage schedules for common areas such as meeting rooms, gyms, or clubhouses. • Work Order Management: Receive maintenance requests from tenants, log them into the system, and coordinate with the technical team for timely resolution. • Billing Assistance: Assist residents with basic inquiries regarding service fees, utility bills, or payment procedures. 3. Conflict Resolution & Feedback • Complaint Handling: Listen to and document tenant grievances, escalating complex issues to management while ensuring the tenant feels heard and valued. • Feedback Loops: Conduct follow-up calls or surveys to ensure service requests were completed to the tenant's satisfaction.
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회사명
Northbridge Communites
연락처 전화번호
ការមិនទទួលខុសត្រូវ / 면책 조항
យើងខ្ញុំមិនគ្រប់គ្រងមាតិកា ដែលបានបង្ហោះឡើងដោយសមាជិកឡើយ។ ដូច្នេះយើងមិនទទួលខុសត្រូវលើការផ្សាយផលិតផលនេះទេ ហើយក៏មិនធានាចំពោះបញ្ហាដែលទាក់ទងដោយផ្ទាល់ ឬ ប្រយោលទៅនឹងសកម្មភាព ឬ អសកម្មណាមួយឡើយ។
당사는 회원이 게시한 콘텐츠를 제어하지 않으므로 어떠한 책임도 지지 않으며, 모든 행위 또는 부작위와 관련하여 직간접적으로 발생하는 어떠한 책임도 부인합니다.