Operations Manager - Restaurant
AD ID: 12148896 • Phnom Penh • 1h
$1,500+
- Main Category :
- Jobs
- Category :
- Operations
- Job Type :
- Full-time
- Experience :
- 3 Year+
Job Overview: The Operations Manager is responsible for overseeing the daily operations of the restaurant to ensure efficiency, high-quality service, and profitability. This role involves managing staff, optimizing resources, maintaining health and safety standards, and providing a positive dining experience for customers. Key Responsibilities: • Oversee daily restaurant operations, including dining, kitchen, and delivery services. • Manage and supervise all restaurant staff (servers, kitchen staff, baristas, cleaners, etc.). • Ensure food quality, service standards, and customer satisfaction are consistently met. • Maintain compliance with health, hygiene, and safety regulations. • Manage inventory, supplies, and cost control to maximize profitability. • Create staff schedules, manage labor costs, and approve payroll. • Train, motivate, and coach employees to deliver top performance. • Handle customer complaints and feedback promptly and professionally. • Assist in marketing and promotional activities to drive sales. • Monitor restaurant financials including budgets, sales reports, and expenses. • Implement and maintain standard operating procedures (SOPs). • Ensure restaurant ambiance (cleanliness, music, lighting) is consistently appealing. • Build relationships with vendors and ensure smooth supply chain operations. • Stay up-to-date with industry trends and implement improvements as needed. Qualifications: • Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred. • 3–5 years of experience in restaurant operations management or similar role. • Strong leadership, communication, and interpersonal skills. • In-depth knowledge of restaurant management software (POS systems, scheduling tools, inventory management). • Financial literacy and strong problem-solving abilities. • Ability to work under pressure and manage multiple tasks. • Flexibility to work evenings, weekends, and holidays as required.
Location: Phnom Penh, Kamboul, Kantaok, Kantaok Boeng Keng Kang Bei, Boeng Keng Kang, Phnom Penh
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Members Since 2020-03-05 14:35:09
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ព័ត៌មានសុវត្ថិភាពសម្រាប់អ្នកទិញ
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