F&B Operation Manager
Job Description: 1. Operational Leadership: - Efficiently manage day-to-day cafe operations, ensuring smooth workflow and excellent customer service. - Oversee staff schedules, training, and performance to maintain high service standards. - Implement and maintain operational policies and procedures. 2. Customer Experience: - Foster a welcoming and customer-centric environment. - Monitor and enhance the quality of products and services to exceed customer expectations. - Address customer feedback and concerns promptly and effectively. 3. Financial Management: - Develop and manage budgets, controlling costs while maximizing revenue. - Implement strategies to increase sales, profitability, and overall financial success. - Monitor inventory levels and control expenses to optimize financial performance. 4. Team Management: - Recruit, train, and develop a skilled and motivated cafe team. - Foster a positive work environment, promoting teamwork and open communication. - Conduct regular performance evaluations and provide constructive feedback. 5. Regulatory Compliance: - Ensure compliance with health and safety regulations and other relevant industry standards. - Stay informed about local food safety regulations and implement necessary changes. 6. Marketing and Promotion: - Collaborate with marketing teams to develop and execute promotional strategies. - Utilize social media and other marketing channels to enhance the cafe's visibility and attract new customers. Requirement: - At least 4 or 5 years experiences from F&B industry - Proven experience as a Cafe Operation Manager or in a similar role. - Excellent motivational and leadership skills to inspire performance - Exceptional organizational and multitasking abilities. - Knowledge of cafe and food industry trends. - Financial acumen and budget management experience. - Excellent problem-solving and decision-making skills. - Familiarity with health and safety regulations. - A passion for delivering outstanding customer service. Interested candidate please send your CV through below information: Telephone: 069 555 058 Email: [email protected] >> Join our Telegram Channel: https://t.me/bluscareer
- Phnom Penh
- 125 hits
$1,200