Customer Services & Indoor Sales Manager (Can Speak Chinese)

Customer Services & Indoor Sales Manager (Can Speak Chinese)

Warehouse One Enterprise Co,.Ltd
  • Ad ID : 10721865
  • Locations : Phnom Penh
  • Posted :
$1,500+

Description

  • Job TypeFull-Time
  • Experience3 Year+
  • Min Salary$1,500+

Customer Relationship Management: Develop and maintain strong relationships with customers, understanding their needs and ensuring their expectations are met or exceeded.
Team Leadership: Lead, train, and motivate the customer service and sales team to provide exceptional service and achieve sales goals.
Process Improvement: Continuously assess and improve customer service processes and policies to enhance efficiency and effectiveness in the logistics operations.
Problem Resolution: Act as a point of escalation for complex customer issues, ensuring timely and effective resolution of problems and conflicts.
Performance Monitoring: Monitor and report on customer service and sales performance metrics, providing insights and recommendations for improvements.
Stakeholder Collaboration: Work closely with other departments (e.g., sales, operations, finance) to align customer service strategies with overall business goals.
Feedback Analysis: Collect and analyze customer feedback to identify trends, insights, and areas for improvement in service delivery.
Compliance and Quality Assurance: Ensure compliance with industry regulations and maintain high standards of quality and efficiency in customer service operations.
Sales Leadership: Drive indoor sales efforts, including upselling and cross-selling to existing customers. Meet or exceed sales targets.


* ដើម្បីទទួលបានការងាររហ័ស សូមកុំភ្លេចបញ្ជាក់ថា៖ អ្នកបានឃើញ ការងារនេះនៅលើខ្មែរ២៤!
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p02881699491215
Warehouse One Enterprise Co,.Ltd
  • Website
  • Address
    Phnom Penh , សង្កាត់ក្រាំងធ្នង់ ខណ្ឌសែនសុខ រាជធានីភ្នំពេញ
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