IT Support

1. Monitoring and maintaining company’s IT infrastructure including hardware, data & storage, networks, and systems 2. Implementing and overseeing security measures to protect the organization’s data and information, including security incident reporting and cyber security training for employees 3. Managing and performing regular maintenance on company devices 4. Providing technical assistance and support to users 5. Troubleshooting technical problems including network, security issues and incidents
Must-Have Requirements: 1. Experience with the functionality, operation, and maintenance of computer hardware, software and networks –Windows OS 10 or 11, and IT infrastructures & Security such as switch, access points, and various forms of endpoint security like firewall 2. Experienced or familiar with basic network configuration 3. Min. 1 year experience in IT Support position or cyber security-related duties such as incident detection and response 4. Good communication skill, responsive, proactive, strong analytical and problem-solving skills 5. Have the ability to see problems, troubleshoot and fix issues
Nice-to-Have Requirements: 1. Deep understanding of IT and Information Security concepts 2. Experience in data protection, privacy, and compliance 3. Familiarity with IT security standards and frameworks 4. Up to date knowledge of the latest cyber security trends and hacker tactics 5. Min. Diploma/bachelor's degree majoring in Information Technology, Computer Science, and Information System 6. Willing to work in flexible hours to handle urgent issues
The work location is at Tri Mulia Tower, Sihanoukville.

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