IT SUPPORT

IT Support An Largest Online System Industri company with global operation is looking for a young, passionate individual to work as IT Support. You will work alongside our global IT team and carry out the following main responsibilities:
1. Monitoring and maintaining company’s IT infrastructure including hardware, data & storage, networks, and systems 2. Managing and performing regular maintenance on company devices 3. Providing technical assistance and support to users 4. Troubleshooting technical problems including network, security issues and incidents Must-Have Requirements: 1. Experience with the functionality, operation, and maintenance of computer hardware, software and networks –Windows OS 10 or 11, and IT infrastructures & Security such as switch, access points, and various forms of endpoint security like firewall 2. Experienced or familiar with basic network configuration (e.g. IP segments, VLAN), network architecture, and related protocols 3. Min. 1 year experience in IT Support position (fresh graduate welcome to apply) 4. Good communication skill, responsive, proactive, strong analytical and problem-solving skills 5. Have the ability to see problems, troubleshoot and fix issues Nice-to-Have Requirements: 1. Deep understanding of IT and Information 2. Experience in data protection, privacy, and compliance 3. Experienced or familiar with Virtual Desktop Services such as AWS, Citrix, etc. 4. Min. Diploma/bachelor's degree majoring in Information Technology, Computer Science, and Information System 5. Willing to work in flexible hours to handle urgent issues
Salary Range : $350 - $400 ( Based on Experiences)

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