បុគ្គលិកផ្នែកម៉ាស្សា - Spa Therapist (USD250 - USD300)
ប្រាក់ខែ អាចចរចារបាន តាមបទពិសោធន៍ជាក់ស្តែង។ បេក្ខជន និងបេក្ខនារី មានចំណាប់អារម្ម អាចដាក់ពាក្យបានតាមរយៈ៖ តេលេក្រាម Telegram: 081356428
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$250
ប្រាក់ខែ អាចចរចារបាន តាមបទពិសោធន៍ជាក់ស្តែង។ បេក្ខជន និងបេក្ខនារី មានចំណាប់អារម្ម អាចដាក់ពាក្យបានតាមរយៈ៖ តេលេក្រាម Telegram: 081356428
$250
The person will create good relationship with guests in order to provide accurate treatment with time schedule according to guest’s enquiries and ensure for guests’ satisfactions. • Enhance guest recognition at all times by addressing guest by name and interacting with them on a professional level • Always offer alternatives if a requested service is unavailable • Always visible to guests by being present at the reception desk and in other spa area if needed. • Accurately update and record all guest reservations and requirement of spa services in accordance with departmental procedures. • Receive and follow up with guest’s requests of using spa services under the department’s standard. • Refers major guest objections to immediate superior to prevent further guest dissatisfaction • Be fully conversant with all Spa services and facilities in order to be able to make helpful recommendations and to be able to up-sell spa service and spa retails product. • Take responsibility for, and to show initiative in decision-making when handling minor guest objections, in order to enhance guest satisfaction and report it to the spa manager, MOD and HOD if required. Attending and participating training meetings and seminars as require. • Take care of customer’s special needs • Make sure the customers are served correctly and politely and politely ask for customer’s satisfaction after treatment. • Balance treatment between stars make sure we follow up the standard about treatment, rest time, meal time • Arrange properly the stars to make sure we cover overbooking. • In charge of any properties related to Receptionist • Work with other department for spa operation. • Monitor and handle guest complaints and ensure guest satisfaction, as well as refresh and develop treatments • Check the reception area and all spa-booking sheets. • Update operation logbook regularly in work shift, handover to the other shift for follow up. • Assemble reports/records/checklist related to the department operation. • Perform other administrative documentation as requested. • Be proactive in self-setting specific goals to develop in professional career. Requirement: • At least High school graduation, major technique certificate is preferred. • Fluent communicate in native, English skill is preferred • Understanding of spa or hotel or POS software, MS Office • Communication, upselling, guest relation skills
$250
As a Sales manager, you are responsible to develop and foster business through proactive direct sales, marketing, telemarketing, direct mail, appointment calls, and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue. Identify areas of opportunity in performance and recommend tools and sales training to optimize the performance of the sales team. Additionally, work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources. • Responsible for MICE, and Corporate Room Sales for the hotel. • Clear understanding of the hotel's business strategies then set goals and determine action plans to meet those goals. • Update action plans and financial objectives quarterly. • Identify new markets and business opportunities and increase sales. • Represent Hotels in various events and exhibitions. • Implements all sales action plans related to my market areas as outlined in the marketing plan. • Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients. • Able to provide Quick and timely responses, and immediate communication to the properties, and develop professional long-term business relationships. • Provide the highest quality of service to the customer at all times. • Participates in sales calls with members of the sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposals, Corporate Rate Application letters, writing contracts, customer correspondence). • Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. • Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals. • Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson. • Assess additional training needs based on data gathered and interaction with the sales team from property visits. • Attending all department and hotel meetings as necessary. • Targeting key accounts potential for the company. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develop relationships within the community to strengthen and expand the customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Acquiring and developing new business accounts and preparing sales proposals for clients. • Closely following up on all business leads within a 24-hour response timeline to clients.
$1,300