Bank Management Executive
General Responsibilities • Timely processing of payment and settlements, providing the best client services possible to ensure satisfactory delivery for the Bank’s clients. Adhere to the Treating Customer Fairly principles through all work activities. • Support the line manager in ensuring that all colleagues in the team are fully cross-trained and that all processes are adequate and well documented. • Assist with projects related to the continuous improvement of the Function. • Work in close conjunction with the Client Services team and other internal functions to achieve the best possible outcome for the customer. • Support the maintenance of the Function’s Policies and Procedures. • Contribute to operational risk management in the day-to-day job activities. • Other related duties as assigned Assistance with Payments, Fixed Term Deposit, and Daily clearing: • Where required, assist with all inbound and outbound payment transactions so that they are duly input and verified by customers’ authorized signature, account balance , and compliance. • Release payments onto the system within the allocated limit • Repair all SWIFT message failures advised by IT • Performs all the relevant checks according to the Financial Crime Prevention Policy • Ensure all Fixed Term Deposits are processed and settled in a timely and accurate manner and within SLA. • Process daily clearing files (CHQ Clearing, Direct Debits, BACS, etc). • Daily reconciliation of Mastercard Accounts
